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Contemplating
Leadership Does culture affect leadership perception?
The
East-West Center International Graduate Student
Conference: Local/Global Relations in the Asia Pacific
Region
Maureen Amber MacLeod, BA (Econ), BAdmin, MBA David Pai,
BS (Mech. Eng.), MSBA - MIS Doctoral Students in Communication &
Information Sciences
University
of Hawai'i at Manoa
Under the direction of Dr. Majid
Tehranian
Spring 2002
An
earlier version of this paper was prepared in partial fulfillment of
requirements for Doctoral Seminar CIS 701: Communication &
Information Theories of Society
(c) Maureen A.
MacLeod, 2002
Abstract
In recent months,
global events have brought about renewed interest in the causes, effects
and implications of globalization. The perspectives that people of
different nations and cultures bring to such debates can shape much of
this examination. Certainly in the United States, and in many other
Western cultures, citizens have taken a fast course in the possible
meanings of globalization (and its corollary concepts of
governance, ethnicity, religion and societal values). Interestingly, while
the popular press and many researchers have hinted at the challenges
associated with attempting to define and then achieve a global
society, much of their attention has been focused on macro concepts
such as the nature and role of domestic and international institutions.
Nations, government and non-government organizations as well as
international institutions have featured prominently in this debate but,
with few personality-biased exceptions, little has been said about the
people who lead these entities.
While we support investigation of
the evolving roles of nations and institutions, we feel that placing
emphasis exclusively at the organizational level leaves an analysis of
globalization incomplete. We suggest that any thorough examination of the
challenges that emerge from attempts to form a global society must include
a survey of the collective (but diverse) expectations of global citizens
on a full range of issues. To this end, both individual citizens as well
as those who act as their representatives must figure into the global
equation. In particular, we feel it is important to consider in the
context of globalization the beliefs, behaviors and attributes of
individuals who lead national and international institutions. The role and
function of leadership, we contend, shapes policy, determines
institutional direction, negotiates privilege and access and, as such,
should be of interest to the conversation on globalization. Of interest to
us is the notion of leadership at two levels. First, we seek a
definition. What is leadership? Does it truly exist? Second, we are
keen to know whether or not (and how) culture impacts perspectives of
leadership?
In an attempt to understand these complex questions
more clearly, this paper examines the four main streams of Western
leadership research in terms organization theory which we consider
alongside the historical teachings of Eastern leadership philosophies in
an effort to determine whether or not leadership is real, whether or not
reality is affected by race, culture, or nationality and how (or
if) leadership might influence efforts to achieve a global
society.
It is time
for a new generation of leadership, to cope with new problems and new
opportunities. For there is a new world to be won.
John F.
Kennedy Television Address, 04 July 1960
Globalization is
changing not only the requirements for national and corporate governance
but also the expectations placed on government as well as business
leaders.
Re-evaluating leadership and governance World
Economic Forum, New York 31 January 2002 - 04 February
2002
Fittingly, the theme of the World Economic Forum held earlier this
month for the first time in New York City and away from its winter
wonderland home in Davos, Switzerland was Leadership in fragile
times. The theme along with the venue change, touted in a Forum press
release as a sign of solidarity with the city, serve to highlight
the shift in thrust that appears to be occurring as national governments,
business and academic leaders as well as individuals contemplate with
renewed care the feasibility of globalization and the function of
leadership as a means to achieve it.
According to The
Economist, the World Economic Forum theme is particularly apt when
considered with the economic issues of 2001 and compounded by the horrific
terrorist events of September. America has declared war on
terrorism, The Economist states, Argentina's financial systems have
collapsed, and the world economy is enduring the worst slowdown in a
generation. Does all this, as some argue, pose a threat to the
liberal international order - that is, to globalization? (2002b, page
65). The weave of globalization and leadership is intricate and
complicated and so it would seem natural to select, in these troubled
times, leadership as a focal point for a meeting of the world's - leaders.
But, if the event was intended, as one would think, to shed light on the
elusive traits or criteria identified as necessary and sufficient to
achieve effective global leadership, a glance through the Forum website
reveals that despite repeated use of the term quite obviously missing is
any attempt to define or offer a theoretical foundation for the notion of
leadership. Leadership as a term is featured (prominently). It is not
defined.
That a pattern
for the complex design of international leadership was absent from the
World Economic Forum website did not seem surprising to us. Leadership,
hotly debated yet poorly understood by individual cultures, becomes
infinitely more complicated when considered in a global context. Three
significant issues, we believe, impede progress toward an effective
definition of leadership. First, we believe that leadership has different
meanings to different people, regardless of culture or geography. Second,
given the lack of agreement on representations of leadership (roles models
and definitions), contemplating a definition of from a multiple cultures
perspective increases and perhaps confuses the range of acceptable models
of leadership because a wider array of values, beliefs and frameworks must
be considered. Finally, should a working definition (or definitions) of
leadership be agreed to the functions and/or outputs of leadership have
yet to be proven in a scientific sense. Accordingly, while leadership may
be a great theme for a conference, we wonder if it exists and whether or
not it can truly assist communities and nations to achieve some desired
global state.
Before attempting to consider a theoretical framework
of leadership, we will discuss briefly our rationale for positioning it as
a significant issue of globalization. Apart from its banner position as
the theme of the 2002 World Economic Forum, leadership merits as a
globalization issue because we contend that consensus on what leadership
is, as well as what good international leadership should look like, has
not yet been achieved. Certainly in North America perspectives on
leadership somewhat align. In the West, to a large degree leadership has
become synonymous with decisive strategic action and bold business
acumen. American President, George W. Bush, rather effectively
represents this leadership view. His January 29th State of the Nation
address, scripted like a Rob Reiner movie, made bold statements warning
against countries America views as threats to American values. He
is bold. He is decisive. He provides good sound bites.
For
those of us who have always lived in North America and who have been
raised according to goals and priorities of modernity, like it or not,
President Bush can serve as an acceptable leadership model. Although he is
perhaps less eloquent than the blustery yet respected Sir Winston
Churchill, George Bush fits the profile of a Western-defined leader, or
leader as strategist. He follows the leadership model of both
Churchill and Harry Truman in that he too achieved leadership recognition
as a reflection of war. Each of these leaders exhibits similar behaviors
and has a comparable history. Each sought unsuccessfully leadership
acceptance in pre-war periods. Each was defined by an event meaning that
each carved his leadership profile in the days following national crises.
Oral articulation using powerful imagery served to confirm each leader's
public face and to endear each leader to his people. Each very effectively
delivered strongly worded prose intended to project leadership. Note, for
example, the crisp, galvanizing language used by each to motivate his
nation in time of war:
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States like
these [Iran, Iraq and North Korea], and their terrorist allies,
constitute an axis of evil, arming to threaten the peace of the
world: George W. Bush (The White House, 29 January
2002)
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The long
night of barbarism will descend, unbroken, even by a star of hope,
unless we conquer--as conquer we must--as conquer we shall: Sir
Winston Churchill (The History Channel, 19 May
1940)
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If there is
anything certain today, if there is anything inevitable in the
future, it is the will of the people of the world for freedom and
for peace: Harry S. Truman (The History Channel, 4 April
1949)
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But, is
this Western definition of event-based leadership correct? Further,
is it possible to suggest that only one view of leadership is needed?
Before we contemplate other cultured-based views of leadership, let us
first acknowledge that not all North Americans are universally
enthusiastic about this particular view of leadership. George Bush was,
for example, elected by the narrowest margin in the nation's history
suggesting that at least within the US he was initially not considered to
be a great leader. As we have noted, similar circumstances were
encountered by both Churchill and Truman. Without World War II, some
suggest that historians would have depicted Sir Churchill as a
troublemaker rather than as a leader. Similarly, without that same war,
Truman's presidency might have gone unnoticed. The acknowledgement of each
as leader emerged through the occasion of war.
Obscuring
further an already indistinct discussion is our acknowledgement that lack
of unanimous agreement on the nature of leadership among Western nations,
does not mitigate the existence of alternate leadership views which
originate in non-Western cultures and nations. As researchers increasingly
recognize the influence on all things of culture, race, religion and
geography, we are compelled to acknowledge that perspectives of leadership
too will be shaped by these factors. So, compounding an already
troublesome definitional situation, we find that extending leadership to a
global context, with all its various influences, means adding culturally
based interpretations of leadership values, beliefs and models. In
Constructing Race, Nadine Dolby argues very effectively the
problems associated with terms like culture and race in the construction
of identity. She suggests that culture and race have become shifting,
amorphous elements that shape and are shaped by artifacts(ie. media,
merchandise, music, art, etc.) that exist at a global and local level.
Like Bourdieu, Dolby suggests that identifies today are constructed much
more according to taste than to geography (Dolby, 2001).
The notion of
shifting cultural and race boundaries eliminates a template view of
anything, including leadership, and creates a foundation upon which
different perceptions of leadership (which may be affected by an
individual's nationality, race, gender, culture, social experiences and so
on) can be considered. For example, a person of Muslim faith who is raised
in England is likely to have a different perspective of leadership than a
person of Protestant faith raised in Canada. Similarly, person of Muslim
faith who is raised in Afghanistan will likely also hold a different view
of leadership than either the Muslim from England or the Protestant raised
in Canada. However, as the Muslim faith affects more directly the
day-to-day lives of its followers, it could be expect that Muslims will be
more aligned in their view of leadership, regardless of geography.
Although Canada and England are each Commonwealth countries, the religious
faith of the Muslim can, in this illustration, is expected to override
nationality. However, the boundaries and influence of race, culture,
religion and geography can take on a variety of forms making
categorization and classification difficult.
This paper addresses
principally our third leadership issue, that of attempting to identify a
working definition of and/or framework for leadership. We have
acknowledged that each nation (or set of allied nations) has views and
perspectives of leadership that will differ. We have also recognized that
to address effectively globalization issues that we cannot limit our
examination to a Western biased leadership view. We must seek instead to
incorporate the amorphous influences of race, culture, religion and
geography if we are to consider a comprehensive view of leadership. Our
third point, and the focus of this paper, explores the diverse origins of
leadership research. We use Western organizational theory and leadership
research, complemented by historical Eastern philosophy to suggest a
broad, international view of leadership. The Western leadership views we
consider emerge from cognitive psychology and research on effective
organizations. Non-Western views of leadership can be traced to the
teachings of Tao Tse Ching. We believe that integrating contributions from
both Eastern and Western philosophies will enable us to craft a more rich
view of leadership.
The Center for
Organizational Effectiveness at the Marshall School of Business is
conducting research in a complementary stream. In partnership with the
World Economic Forum, its researchers are investigating the role and
function of leadership in a global community. Questions about leadership
characteristics, behaviors and functions, the impact of transnational
teams along with cultural interpretations of transformational leadership
are being contemplated as part of an extensive research stream. We concur
with this line of investigation and add to this conversation our view of
global leadership.
Western
perspectives on leadership
As background and
because of our personal experience, we look at the Western perspective of
leadership, which is centered primarily in military and organizational
metaphors. Although few agree on its definition, many cite Western
leadership by example. Some believe in the romance of leadership
(Meindl, 1987) attributing to individuals (not to processes or systems)
remarkable business turnarounds and magnificent military feats. Others
believe leadership is a synonym for position power (Pillai, 1998),
contending that a person who holds a title (ie. CEO) must be a leader.
Some do not believe that leadership exists at all. They prefer to
attribute outcomes to the environment and assign organizational (and other
types of) success to more tangible strategies such as a strong military or
quality products or government regulated industry protection.
Those who accept the notion of leadership may consider it a
matter no more complicated than looking good in a suit or being a charming
orator. A more serious view of charismatic leadership considers
specific personal attributes as defining who has the ability to lead and
who does not (Pillai, 1998). Some leaders considered to be charismatic
have made great historical contributions (ie. Martin Luther King, Jr. or
Sir Winston Churchill), while others have caused immense global pain (ie.
Adolph Hilter or Osama bin Laden). Yet none of these competing views lead
us to a common understanding of leadership.
While leadership
could be represented by a variety of illustrations, we believe true
leadership extends beyond simply listing a variety of behaviors, traits
and the human examples who appear to reflect the dominant Western view of
leadership as tied to an event or a position of authority. We are among
those who believe that leadership really does exist in terms of outcomes
of the efforts of specific individuals. We believe these efforts
are tied to leadership and that some leaders are very capable of achieving
great things. We also believe that, while it is tempting and even
desirable to work toward to a specific understanding of leadership,
neither simple hero attributions nor multiple, and not necessarily
complementary, definitions of leadership provide a satisfactory framework.
Leadership is not simple and should not be treated as such.
Accordingly, while we situate our discussion primarily on Western
leadership research, we draw on the teachings of Lao Tzu (as interpreted
in various translations of the Tao Te Ching) to extend
organization-based leadership theory to global circumstances. While these
teachings are not specific to organizational or political
structures, we believe that many elusive leadership qualities are
articulated in the translations and that our discussion will be enriched
by its inclusion.
Merriam-Webster Online Collegiate Dictionary (www.m-w.com)
provides the following definitions:
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Leadership
is: 1. the office or position of a leader, 2.capacity to lead, 3.
the act or an instance of leading, 4. leaders (see
below) |
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A leader is
defined as: a person who leads 1. a guide or conductor 2.1 a person
who directs a military force or unit 2.2 a person who has commanding
authority or influence 3.1 the principal officer of a British
political party 3.2 a party member chosen to manage party activities
in a legislative body 3.3 such a party member presiding over the
whole legislative body when the party constitutes a majority 4.1
conductor 4.2 a first or principal performer of a
group |
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To lead is:
1. to guide on a way especially by going in advance 2. to direct on
a course or in a
direction |
An
applied definition of leadership may therefore be considered to be the
act of guiding a group along a course of action. We find several
elements of this statement intriguing. For instance, is the guide
(leader) the only one who knows the course of action? Or, is the
guide simply able to articulate the course of action in a manner
that prompts others to be guided along? Could any person be put in
the guide (leader) position and will others always follow? If not,
what characteristics must a person have in order for others to allow
themselves to be guided? What situational circumstances must exist
in order for a guide to be recognized and for others to acquiesce
to that guide's direction? Does this applied definition imply that
a guide (leader) must always have a destination? If yes, does the
need to have a destination mean that guides only exist when there
is a destination to be reached? Is destination another term for
crisis meaning that for leadership to exist there must be a
precipitating crisis?
In
addition, is it proper to attribute leadership to both individual
and organizational actions? Individuals, countries, organizations
even sports teams are said to demonstrate leadership. Leadership
activities following September 11th are well documented. The United States
is considered by many to be demonstrating leadership in the war on
terrorism (The Economist, 2002a). Microsoft™ has shown leadership in
developing an (arguably) efficient computer operating system. Quarterback
Doug Flutie's move to San Diego Chargers last season was considered to be
a strategy to instill new leadership (NFL.com, 2001). These illustrations
of leadership, derived from Western events or initiatives, may be
legitimate leadership examples but none bring us closer to understanding
its meaning.
Because
so very many leadership perspectives exist, we limit our discussion to the
two principal themes we find to be particularly relevant to our view of
effective leadership in a global context. First, we contemplate leadership
in terms of traits and behaviors as set out in the historical teaching of
Tao Te Ching. Although this work is considered to be ancient, it
continues to influence certain contemporary leadership schools (Covey,
1990). The Tao Te Ching is also important because of its influence
on other Eastern philosophies. Zen scholar, Professor D.T. Suzuki, once
said: To ask a question about Zen is to ask a question about the
Tao (Rosenthal). After looking briefly at an historical view of
leadership, through Tao Te Ching, we will shift our lens to
business theories to consider the relationship of power, influence and
situational leadership. Our hope is to draw a more complete picture of
leadership as defined in global terms.
Leadership -
an historical perspective
The Tao Te
Ching (referred to hereafter as The Tao) is comprised of 81
chapters, organized into groups (which differ according to translation). A
number of translations exist, each with different interpretations.1
Although we consulted different translations in the preparation of this
overview, we noted that in each version leadership appeared as a
prominent and recurring theme. In particular, the specific personal traits
and behaviors representative of a sage (which we interpret as a
synonym for leader) figure prominently.
Each translation
articulates a view of leadership and its embodiment in the sage, a
person who through his experience … becomes aware that all things
change, and that he who seems to lead, might also, in another situation,
follow (Rosenthal). Leadership here has three core elements. First,
the sage must understand, know and live The Tao. Second, the sage
must accept that leadership is leading and following. Or, leaders neither
lead nor follow. Leaders simply do what is natural, and live by the
example of The Tao. We see a good sage as representing of
leadership traits and behaviors suitable for consideration in an
international context. Third, The Tao addresses social life and
society by acknowledging that not all people will become sages. Some
society members are less rigorous in adhering to The Tao. Sages are
offered as guides to those who need leadership.
Although no single
chapter addresses the topic of leadership in an organizational sense,
The Tao is peppered with references to both leader attributes and
leader behaviors. The following passages summarize specific leadership
qualities and conduct. Humility, for example, is perhaps best shown
in Rosenthal's interpretation of Chapter 59:
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By acting
with no thought of self-advancement, but with self-restraint, it is
possible to lead, and genuinely care for others. This happens by
acting virtuously, and leaving nothing to be done.
A
foundation virtuous and firm, rooted in receptivity, is a
prerequisite of good leadership, and for a life both long and
strong. He whose virtue knows no limit, is most fitting to lead.
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Humility
is a recurring theme, which we believe is aligned with the Western view of
integrity. Here we see it articulated in the statement by acting with
no thought of self-advancement of leadership, but with self-restraint.
This theme is repeated in each of the other translations through
admonitions to not seek titles (Rosenthal, Ch 9) and to act without
ambition (Merel, 1997, ch 29).
Chapter 67 of The Tao we found in
the translations under a variety of headings including The Three
Precious Attributes (Rosenthal), Unimportance (Merel), and
The Three Treasures (Yutang). Each version featured three
characteristics (compassion, restraint, and humility) important to
leadership, although each author conveyed a slightly different
interpretation. In Merel, we found:
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Yet here
are three treasures, which I cherish and commend to you; The first
is compassion, by which one finds courage. The second is restraint,
by which one finds strength. And the third is unimportance, by which
one finds influence. |
Rosenthal included the following list of leadership
characteristics2 :
- Just
in dealings, competent in management, act[s] without contrived intent,
no ulterior motive
- Does
not rule by force or lead by force, not prideful or boastful, does not
act lightly or hastily.
A
successful leader's people will, upon the completion of a task, remark we
have done it ourselves (Yutang). According to The Tao, the best
leader is one who is not seen. The leader will not be physically absent
but will enable rather than dictate. Merel may best describe this view of
leadership (we would replace sage with leader):
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Honest
people use no rhetoric; Rhetoric is not honesty. Enlightened people
are not cultured; Culture is not enlightenment. Content people are
not wealthy; Wealth is not contentment. So the sage does not serve
himself; The more he does for others, the more he is satisfied; The
more he gives, the more he receives. Nature flourishes at the
expense of no one; So the sage benefits all men and contends with
none. |
While
The Tao presents leadership imbedded in the oral testimony of the
teachings, we nonetheless believe that the characteristics of the sage
provide an accurate representation of Eastern-based leadership views.
Eastern leadership, in our understanding, is demonstrated with a subtly
unseen in the West. Leadership has an equal strength and power but its
expression is less obvious and more patient. This picture of leadership
contrasts sharply with the Western of leadership.
Leadership -
an organizational perspective
Articulated in a
manner infinitely less eloquent than the prose of The Tao, Western
views of leadership are central to our argument because Western actors
have historically dominated the international stage. Leadership theory in
the West proposes that leaders exist in formal and informal organizations.
Efforts of leaders in these organizations are often seen in terms of
outcomes, although their tactics tend to be discussed in terms of personal
attributes and actions. Organization theory and leadership research add to
our discussion by considering the relationship between actor and
environment. And, while we contend that the leadership traits and
behaviors of The Tao contribute to our understanding of the
question what is a leader, to form a more complete picture we must
also examine how organizational influences shape and mediate
leadership.
Our principal interest within the body of Western
research is, both, organization and leadership theories. Organizational
structure, size and regulatory framework, social networks (within the
organization and across interorganizational networks) and individual
leader attributes each influence how leadership is both exhibited and
interpreted in an organization. The following brief overview of select
organizational theories help to characterize how organizational influences
mediate leadership.
Structuration theory is Anthony
Gidden's gift to social theory. Management Information Systems theorists
who find his mutual shaping argument very appealing for application
have borrowed liberally his work. We believe structuration theory has
equal appeal to conversations about leadership. In essence, structuration
theory is about duality. In creating a structure, organizational members
create a set of rules and resources, which dictate roles and norms and
which become institutionalized through repetition. Even though
organizational members initially shape institutions, over time the
structures becomes fixed, taking on a forcefulness and rigidity that
enables the structures to shape and to guide future action.
Organizational members and work to reinforce a particular social
system create structures. Sometimes they also work to control the actions
of the very individuals who originally created the structures (Orlikowski,
1991). Giddens defines structure as an abstract notion that does not exist
without the interaction of humans (Orlikowski, 1991). In choosing this
definition, structure is seen not as a concrete entity with specific
boundaries and borders but rather as an amorphous and influenced entity
that is made real only through interaction with members of the social
system. A variety of intended and unintended consequences result from this
interaction.
In the context of leadership, structuration theory
reinforces the roles and responsibilities of organizational actors by
creating expectations of leadership. How the leader behaves and how others
respond is shaped and reinforced by organizational institutions. In an
international or global context, structuration theory tells us the
leadership behavior will be reinforced by each of the different
institutions within which leaders operate. Culture, geography and national
organizations shape institutions and also shape the expectations and
behaviors of leadership and the organizational members with whom the
leaders interact.
Social
networks constitute a second significant influence in the expression
and interpretation of leadership. Garton, Haythornthwaite and Wellman
provide an effective description of social networks in their 1997 paper,
Studying online social networks. They define social networks as a
set of individuals connected through social or other relationships. They
articulate social network analysis as seeking:
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… to
describe networks of relations as fully as possible, to tease out
the prominent patterns in such networks, to trace the flow of
information (and other resources) through them, and to discover what
effects these relations and networks have on people and
organizations. They treat the description of relational patterns as
interesting in its own right (ie. is there a core and periphery?)
and examine how involvement in such 'social networks' helps to
explain the behavior and attitudes of 'network members.' They use a
variety of techniques to discover a network's densely knit clusters
and to look for similar role relations. (Garton et. al.,
1997). |
Social
networks directly affect leadership because social networks shape how
leaders develop and influence the tactics they choose to use in motivating
followers. Even the path of leadership development in an organization can
be analyzed through a social networks framework. Figure 1 (Garton et. al.)
shows the relationships between individuals (a) and groups of individuals
(b).
Note: Figure 1 is not included in the online version of this
paper.
This
theory, more completely than other organizational theories, makes explicit
the complex nature of organizations. In particular, because of the
centrality of organizational relationships to leadership, in the Western
view, social network theory provides a legitimate foundation upon which to
consider relationships between leaders and followers and the mediating
roles of influence and power.
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The
research tradition with the strongest bearing on relational concepts
of leadership focuses on the relation between networks and
leadership. These studies are of two types: 'sociometric' and
'structural.' The former is concerned primarily with relating
leadership to the number of affective choices an individual
receives, where the latter tends to focus on the link between
leadership and the overall pattern or structure of interaction in a
group. (Fernandez, 1991) |
Weber,
Camerer, Rottenstreich and Knez (2001) have contemplated the impact of
leadership in relation to organization size. They contend that team size
rather than leadership affect the failure or success of a project. Team
members, they argue misattribute success or failure to leaders when
situational contingencies, over which the leader has no control, may
actually determine outcomes. While we consider the design of the
experiment from which they obtain their results to be questionable, the
authors draw attention to some of the issues associated with situational
leadership as well to the challenge of separating leadership from
other organizational influences. Rather than suggesting that leadership
does not exist, following social network analysis we would suggest the
leadership is mediated by, among other things, organization size.
Organizational
circumstances (ie. industry stability or volatility, competitive pressures
both inside and outside the organization, regulatory framework and so on)
will bear upon the way in which leadership is represented. The more people
who are members of the network, the more complicated the dynamics of the
relationship between not only the leader and followers but among the
followers. Contemplating leadership in terms of social networks enables
the examination of leader behavior in terms of complex relationships
imbedded in an organizational context. And, while this analysis may be
difficult to pursue, it is necessary if we are to move toward a view of
international leadership.
Consider the
President of the United States in terms of leadership and social networks.
In a recent study of Presidential leadership persuasion, Smith and Smith
(1994) reported:
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The breadth
and heterogeneity of presidents' interpretive coalitions impinge
directly on their latitude to lead, and vice versa...Theoretically,
the broader the president's coalition the more latitude the
president has to lead. However, sociological and technological
changes have made American society more pluralistic and its messages
more available ...Once a president has been elected, his latitude to
lead is constrained by the heterogeneity of his electoral coalition
because each community in that coalition has been primed for
disappointment. |
Essentially, the president's ability to lead is limited by the
various interorganizational social networks that support him. Because of
the complicated web of these overlapping social networks, the President is
constrained to the point that he loses the ability to be effective. If,
because of the negative effect that competing constituencies have on an
elected official, the President is unable to perform as a leader,
he must then work simply to serve his own interests (that of being
reelected or pushing a particular, personal legacy agenda). His leadership
becomes contrived which, according to Lao Tsu is inconsistent with good
(or true) leadership. Smith and Smith appear to claim from a domestic
perspective at least that because of the pluralistic nature of American
society, presidents are impotent because they will consistently fail to
meet expectations.
Given the
dominant role of the United States on the international stage and the
dependence (and expectations) of other nations on the American president,
the president's ability to respond to constituent demands is of particular
interest. Take a recent analysis of British Prime Minister Tony Blair
(Economist, 2002c). Its thrust was Prime Minister Blair's unsuccessful
struggle to balance the needs of his domestic constituents (the citizens
of Great Britain) with the expectations of global constituents (the
elected heads of other nations who represent the interests of their
respective nations). The article concludes that Prime Minister is not
capable of achieving successfully two incompatible agendas and so has
chosen to pursue successfully an international program at the expense of a
domestic one. International popularity seems to be at odds with domestic
success. However, if England falls apart from the inside, is Blair a
success? What can England contribute internationally if it has nothing
left? Conversely, in the days immediately following September 11, had
Blair focused on domestic issues rather than allegiance with the United
States, would the global effort to fight terrorism be affected? Can a
leader, imbedded in multiple and often-competing social networks achieve
successfully a single act of leadership?
Contingency
theory supplants early views of theorist's like Taylor and Weber who
strongly advocated differing but singular methods of organization
structure. Contingency theory of organizations recognizes that
organizational structure will be influenced by a number of factors
including the function of the firm (ie. government agency, manufacturing
firm, health care facility, hospitality industry member, etc.), its size,
and location, number of employees and so on. It is based on an open
systems view of the organization that, in a fashion complementary to
social network analysis, means that the organization must be considered in
its relation to its external environment. The framework for contingency
theory includes, organization size, external environment and the
complexity of its operation. Interdependence between the organization,
organizational members and environmental influences are each considered of
critical importance.
A contingency approach to leadership, first
developed by Frederick Fiedler, sees the successful leader as one who
is keenly aware of the forces most relevant to his behaviour at any given
time [and] who is able to behave appropriately in the light of these
(Jones, 1997). This theory will be developed further in the following
section.
Leadership
theories
Contemplating
leadership is, in some ways, like trying to encapsulate the islands of
Hawai'i into one statement. Some will view it as a great place to
vacation. Others see it as an excellent place to study the stars. Still
others will consider it as a conquered land whose people have been treated
unjustly. At once Hawaii is beautiful, tranquil and untouched. It is also
overcrowded, spoiled and messy. Is any one perspective correct? No. Each
view is correct. And, just as there are several different, yet accurate,
views of Hawaii there are different, yet sincere, views of leadership.
In attempting to create a framework to consider the question of
international (or global) leadership, we have considered both historical
and organizational perspectives. The Tao contains much of the
theoretical foundation for the leadership traits and behaviors
perspective. Organizational theory informs our discussion by providing a
view of organizational influences on leadership actions and outcomes. In
this section we will consider briefly leadership theories of power and
influence and in particular, we will look at situational leadership
theory.
Leadership and power are linked in organizations
because so much of our Western ideas of leadership are imbedded in our
view of positions of authority. For Westerners, it is very difficult
conceptually and practically to separate power from
leadership. We noticed in our literature review that a significant
portion of leadership research appears to accept implicitly the link
between leadership and power. We believe that this assumption detracts
from thoughtful study of leadership. Our thesis is derived from the notion
that leaders may hold positional power but leaders are not necessarily in
senior positions. Further, we contend that not all positional authority
figures are leaders. Therefore, we suggest that power and position are
linked directly with leadership.
Business and
popular press often use leadership terms to describe position power
confounding, in our opinion, a true understanding of leadership. This
view, which is reinforced in media and movies, routinely depicts authority
figures as charismatic leaders (Thompson, 1994). As a result, many
individuals look to organizational members with position power for
leadership lending credence to the claims of certain researchers (ie.
Weber et. al., 2001) who posit that authority figures often cannot fulfill
their leadership obligations. We do not believe it is appropriate or
possible to assume that to hold a senior manager position is to
automatically be considered a leader. Although power and leadership are
not completely separate, neither are they synonymous.
|
According
to Fernandez (1991): A common feature of the many definitions [of
leadership] is the idea that leadership is understood most clearly
as a particular form of power or influence over other actors,
grounded in legitimate authority. Whereas bosses may exercise power
over subordinates, leaders are distinguished from bosses by other
actors' recognition of the legitimacy of their power.
|
|
Past
studies tended to classify the bases of leaders' power into two
sets: personal attributes and environmental situations. Studies that
examine personal bases of leadership seek to identify the traits
that are associated with the ability to influence others' behavior
(ie. personality, training,
experiences). |
Situational leadership attempts to responds to the question:
Which comes first, leadership or crisis? Advocates of
situational leadership theory suggest that leaders emerge in response to
situations over which they have no control. Harry S. Truman became
president when Franklin D. Roosevelt died. Although he was unprepared for
his role (he did not even know of the atomic bomb tests) by most accounts
Truman responded to the needs of his country as reflected in the
requirements of his position and the environmental conditions he faced.
Some claim that President Bush modeled his leader behavior after earlier
presidents who faced external adversity while in office (The Economist,
2002a). He is seen by some to have drawn his leadership profile in the
reflection of the events in September. To this end, he is seen to follow
situational leadership theory, a working definition for which is provided
below:
|
In
situational studies of leadership, leadership is regarded as
contingent on factors outside the potential leader's control. These
factors include the attributes of other members of the organization,
market stability or turbulence and formal organization structure.
(Fernandez, 1991) |
Shown
below are the five main research approaches that fall under the
situational theories heading:
- Path-goal theory, which investigates the effect of a
leader's behavior on subordinates,
- Leader substitutes theory, which contemplates the need for
real leaders by musing whether or not subordinates (with
appropriate characteristics and working in the right kind of
organization) can fulfill a leadership role,
- Multiple-linkage model, which most closely resembles a
social network theory of leadership by considering the relationship
among leaders behaviors, intervening variables and situational
variables,
- Cognitive resources theory, which explores conditions
under which cognitive resources (ie. intelligence or experience) affect
group performance, and
- Contingency theory of leadership or the least preferred
coworker (LPC) contingency theory, which examines the relationship
between leaders and organizational members relations from the
perspective of position power and task structure (Jones,
1997).
As
indicated, most relevant to our discussion is the contingency theory of
leadership, first authored by Fred E. Fiedler, which analyzes group
performance in terms of interaction between leadership style and
situational favorableness. Leadership effectiveness is the
result of interaction between the style of the leader and the
characteristics of the environment within which the leader works
(Jones, 1997).
Leadership style, according to Fiedler, is fixed
because it is determined by an individual's personality. Leader styles can
be either relationship-oriented or task-oriented. To be
effective, leadership style must be matched with the situation.
Situational favorableness (or the environmental variable) is
the second component of Fiedler's theory and is defined as the degree to
which a particular situation enables a leader to influence a group. In
Fiedler's theory, three key situational factors are included:
leader-member, task structure and position power.
Note:
Figure 2
is
not included in the online version of this paper.
To this end,
using the contingency theory of leadership, we can build a model (Figure
2) of Western leadership by considering the relationship of the leader to
his/her members (this is consistent with social network analysis), the
task structure (which many consider the event or activity that requires
leadership action) and finally, position power (also aligned with social
network analysis, which positions the leader within his/her environment
according to authority and formal position).
Although we are still
contemplating leadership from a largely Western perspective and we are
analyzing it specifically within an organizational context, Figure 2
allows us to begin to see the innate complexity of the subject. Each
circle represents an active and amorphous influence. Leaders do not simply
exert influence over the environment, followers and events. Power is
changing and does not remain fixed. All elements affect and influence
other elements within the environment. All outcomes are contingent on the
strength and influence of environmental elements, including leadership.
We return to the question: in the Western view, which comes first,
leadership or crisis? In our view, sufficient evidence has yet to be
presented in terms of research and theory. For example, would history have
recorded Winston S. Churchill as a great leader without World War II?
Perhaps not. Will the war on terrorism be sufficient to provide the
current President Bush with a leadership legacy? More work is needed to
determine to the extent that leadership is mediated by crisis. As we have
seen, some argue that leadership does not exist without the presence of a
crisis. We think this view reflects a rather Western bias by focusing on
drama and theatrics. We believe instead that attempts to craft a true
definition of leadership, and particularly a definition of global
leadership, must incorporate both Western event-oriented leadership
perspectives along with the Eastern personal behavior-oriented leadership.
By
incorporating both Western and Eastern elements to create a
collective, global definition we suggest that leaders exist (and reside
among us) with or without crisis. Further we suggest that the mediating
role of crises is to draw our attention to the existence of leadership,
rather than to invent (or create) leaders.
Is leadership
merely perceived?
According to
Richard Barker, if there is no need for change, there is no need for
leadership. Management is used to maintain stability (2001, p. 491).
We disagree. Although most organizations and nations are driven by a
constant need to change, we believe leadership does exist with or without
crisis. Leaders - we think - simply become more visible during a crisis.
Further, although interpretations of leaders and leader behaviors are
shaped by crisis, we suggest that leadership qualities exist (as set out
by The Tao) separate from crises although these qualities usually
are also mediated by crises. President Bush, referred to disparagingly in
the early days of his term is now spoken about in much more respectful
terms. Has President Bush changed? Or, has public perception of him
changed in light of his response to recent events? Is global perception of
President Bush aligned or do citizens of different nations perceive
President Bush differently?
We believe there
is a key difference between the view leadership created by crisis
and the view leadership mediated by crisis. Further, we believe crisis can
be interpreted differently depending on perspective, location and
experience (ie. culture). This does not mean that we believe crises beget
leaders. Rather, we follow The Tao in contemplating visible leadership in
two ways. First, we believe that over time, leadership will present itself
visiby at varying levels. The Tao suggests effective leaders need not
always be visible because they should be reflected in the actions of their
followers (Yutang). We concur and suggest that true leadership will be
visible when necessary, which does not mean it will be visible always.
Second, we concur with The Tao view that leaders do what is right when
necessary and this means that leaders may not always be identified as
leaders. In fact, until an event or activity requires visible leadership
some may not even notice the presence of certain leaders (Muller,
1997).
While some question the existence leadership in general
(Barker, 2001), we recognize that industry press, academic researchers,
the media and conference organizers have an overwhelming interest in (if
not desire for) leadership. Barker's cynically argues motivation as the
source of goal-oriented behavior in individuals rather leadership
action:
|
If there is
no need for change, there is no need for leadership. Management is
used to maintain stability. When individuals understand that they
can pursue their own needs by joining the collective movement, this
motivates them to adapt their self-interest to shared goals. The
'leader' may only symbolize that adaptation, and not necessarily
become the source of it. An individual's commitment to community
goals and to structure can only emanate from the individual, not
from the individual's boss. The boss may inspire the individual, but
no one works hard to make someone else rich (p.491).
|
Although
Barker posits leadership as a fallacy, he does not recognize the nearly
global acceptance of (perhaps even need for) leadership. People do choose
to follow certain other people, beyond what is required for coordination.
Members of most civilized societies believe in the concept of leadership
so strongly that for them even the perception of leadership works.
Perceived leadership, to us, is a critical component of this paper. For in
our opinion, perceived leadership confirms the existence of real
leadership and validates its significance to organizations and
societies.
Perceived leadership means to us the incorrect
attribution of leadership characteristics to individuals who are not
leaders. This occurs through a variety of mechanisms,
including:
- position power is often treated synonymously with
leadership. We posit that the two are separate and cannot be treated
interchangeably. Misattribution occurs with such attempts.
- human or electronic mediation can cause an individual who
is not a leader to be considered one, at least temporarily. Mediated
communication technologies, in particular, enable easy manipulation of
images making possible filtered communication. The result of such
trickery is, again, misattribution.
Leadership, in our opinion, is so important that even those who are
not leaders at some point will attempt to be viewed as leaders. However,
because leadership is real, we believe that over time false leaders will
be revealed. According to Weber et. al. leaders without many of the
usual organizational symbols and powers associated with leadership are
less likely to receive faulty attributions of leadership (2001).
Thankfully, we support this statement.
Does culture
affect leadership perception?
We think
compelling evidence exists to suggest that leadership is real but that it
is interpreted differently according to culture, experience, gender and so
on. While we were writing this paper, we discussed leadership and role
models. Martin Luther King, Jr. was among the leaders we contemplated.
Global leadership has been defined in this paper to be the embodiment of
both Eastern (personality and behavior) and Western (event-based action)
characteristics making, in our opinion, then Dr. King as the perfect model
for global leadership.
The American civil rights movement, for
example, was clearly a crisis that could define a leader. However, we
cannot say that Dr. King was a leader who needed defining through a
crisis. Profiles of Dr. King suggest that he was a leader well prior to
the American civil rights movement. Although he was internationally
recognized as an advocate for non-violent social change, prior achieving
notoriety as the leader of the civil rights movement, he was a respected
professional of some status. He was educated, earning in 1955 a doctorate
degree in theology. Throughout his involvement with the civil rights
movement, he faced several leadership challenges (most notably from
Malcolm X) and opposition at many levels (from FBI chief, J. Edgar Hoover,
to Black Power supporter, Stokely Carmichael). Despite these many
threats, Dr. King's balance of Eastern and Western leadership skills
attracted hundreds of thousands of followers and led eventually to cause
sweeping changes in black civil rights (The History Channel).
Dr.
King, we believe, had the capacity to demonstrate leadership qualities in
any forum. Perhaps another path would not have afforded his leadership the
same degree of visibility but we are confident his leadership would
still be evident. Dr. King embodied the characteristics we associate with
true, globally oriented leadership. Regardless of position or power or
event, Dr. King personified leadership. The role of the civil rights
movements for Dr. King, in our opinion was that it helped to shape and
reflect Dr. King's strength as a leader and to enable a nation to
change.
In 2002, we struggle with the challenges presented by
globalization. Leaders that are internationally defined are desperately
needed to help nations and communities find a path that leads toward a
true global society. Several challenges exist, not the least of which is
lack of agreement concerning what constitutes the ideal global
society. We contend that a more important challenge (or at least a
more immediate challenge) is the need to agree on a common, international
definition of leadership. Domestic leaders are the international sculptors
who must shape the image of a global society. Building a society
with multiple craftspeople will be hard. If international respect for the
leaders who serve as craftsmen is missing, the success is not
likely.
Critical then is
the need to reach agreement on an international definition of leadership.
We have argued that to be successful, an international leader must
embodied both the strong oratory, media sound bite skills that are
tied to the Western view of effective leadership. However, an
international leader must also show a measure of personal strength
exhibited usually by the strong, quiet and passionate behaviors of Eastern
leadership philosophies. Individuals who exemplify these characteristics
(like Dr. King, Mahatma Ghadi to name two), will be accepted on the
international stage as truly global leaders. International acceptance is
critical. Different nations of the world will never allow their futures to
be negotiated by individuals whom they do not see as
leaders.
Conclusion
|
We’re
trained as businessmen, but we’re being asked to pass judgment on
the moral and ethical value of these projects. … As corporate
leaders seek to meet the demands of global leadership, they need to
listen to the views of those who feel they should not be leaders,
several participants said. (World Economic Forum, 2002).3
|
Though
intriguing, leadership has proven to be a multidimensional problem, which
cannot be distilled into a simply stated solution. While we feel that this
paper has attempted to build an international definition of leadership
that reflects both Eastern and Western values as assigned to leadership
attributes and behaviors, much more work is needed. Questions of
leadership need to be categorized carefully to allow detailed discussions
of leadership elements in both a domestic and an international context.
Once these simple illustrations of leadership have been created, a
composite drawing must then be attempted in order to shape greater
understanding of leadership in a global context.
Note:
Figure 3
is
not included in the online version of this paper.
Despite
our call for further work, we believe three conclusions can be drawn from
this effort to understand global leadership. First, we feel we have
crafted a loose definition of international leadership that is built on
the premise that leadership is not synonymous with power. Although
false leaders will also undoubtedly attempt to claim a leadership position
based on their formal organizational authority, we believe that leadership
is too important and too unique to be delivered in counterfeit at length.
Over time, these mock leaders will be discovered and will be replaced by
genuine leadership. We believe very strongly that organizational members
and international citizens, regardless of geographic position or cultural
background seek and value true leadership, as defined by The Tao.
Our view of global leadership (Figure 3) illustrates leadership as
imbedded in social and organizational networks (in both a business and a
national sense). It shows the messy, practical,
agenda-ridden environment of organizations and societies. It also includes
the important element of influence, which is generated by leadership but
not by position power. Although for clarity, we have deliberately kept the
drawing simple, this diagram extends the organizational leadership drawing
of Figure 2 with the addition of leader behaviors and traits (from The
Tao). Most of the external and interorganizational relationships
(depicted by the dotted lines) have also been removed although we
acknowledge the existence and influence of each.
Second, we
believe this paper as confirmed leadership as a central organizational
actor. Whether the organization is a family, a sports team, a business or
a nation, organizational members seek leadership. If leadership cannot be
found, organization members invent (or perhaps accept) pseudo leaders.
Some who are not leaders, but who recognize the importance of its
function, will seek recognition as leaders. But, these false
representatives will not be successful over the long term. Leadership
requires specific characteristics and behaviors that cannot be acted but
which must be legitimate. Typically, true leaders typically emerge (rather
than seek appointment). This fact, augmented by repeated attempts by
imposters to seek leadership recognition, we believe confirms leadership
as central and necessary to organizations of all types. As shown in our
simple diagram, leadership is core. Leadership is also shown to be dynamic
within the organization as it mediates and is mediated in the ongoing ebb
and flow of organizational dynamics. We contend that organizations,
considered in the broadest sense, will not survive over the long term
without the presence of legitimate and sincere leadership as set out in
our definition of international leadership. Dr. Martin Luther King, Jr.
has been presented as an exemplar of our definition of international
leadership.
Finally, we feel
that our attempt to define, explain and, to a certain extent, categorize
leadership should be taken seriously … but not too seriously. This subject
is so broad. It has ramifications at both micro and macro levels prompting
us to extend caution to anyone wishing to take our thoughts (and drawings)
too literally. Our journey into the study of leadership in an
international context has barely begun. We will read more, think more and
then write more. For now, we close with two quotes that influence our view
of global leadership:
|
Leaders at
all levels and in all situations must pay close attention to
situations in which their most effective option is to follow - not
because the hierarchy demands that they 'obey,' but because
performance requires them to rely on the capacities and insights of
other people" (Smith and Smith, 1996, p.200). |
|
Leaders are
usually people of vision, effective communicators, effective
decision makers, and intelligent; they respond to and value
individuals and their dignity; they are committed to service and to
obedience to the unenforceable; they have total honesty and
integrity; they are kind; and they often see themselves as teachers"
(Melendez, 1996, p.293). |
Notes
1 We
consulted for four interpretations of The Tao. First, Charles Muller's
translation, without chapter titles but including a listing of translated
text. Second, we looked at Stan Rosenthal's translation, which is a
Western interpretation with emphasis on individual application. Third, we
considered Peter Merel's interpolation of a variety of translations, and,
fourth, we included Lin Yutang's Eastern perspective
translation.
2 Appendix A
provides for a more complete listing of leader attributes taken from these
interpretations.
3 The
press release from which this quote it taken is included as Appendix
B.
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